Byron Bay Beachfront Apartments Terms & Conditions
All apartments are considered “family & couples friendly” with a “No Party” policy, whereby group bookings are not accepted without the prior consent of management.
Deposit and Final Payment
A 2% Credit Card fee will be applied to Visa or Mastercard and 3% on American Express Credit Card transactions.
A $400 non-refundable Deposit, or the total tariff if the booking is within 30 days of arrival, or as otherwise requested, is payable at time of booking by Credit Card or (EFT) Electronic Funds Transfer.
A valid credit card number is required for security on all bookings made, without exception. The tariff stated on the final letter of confirmation will be considered the agreed tariff & negate any previous quotes.
Balance is payable on arrival, we accept Mastercard, Visa and American Express, please note we do not accept cheques as final payment without prior arrangement. If arriving outside of normal office hours, the final balance is required prior to arrival, and may be deducted from the credit card supplied unless otherwise arranged with management. Any balances outstanding 48 hours prior to departure may be deducted from the credit card supplied, and transacted as an express check-out unless otherwise arranged with management.
Cancellations and Refunds
Deposits are non-refundable, and cancellations within 30 days of arrival will be charged the full tariff or if the booking is not cancelled the full tariff will be charged to the credit card supplied.
Cancellation of “Peak, Holiday Seasons & Festivals” bookings will forfeit the total deposit paid, and will be charged at the full confirmed tariff if cancelled within 60 days of arrival, these bookings are non-transferrable without prior agreement with management.
No refunds will be given on Early Departure, and any outstanding balance will be deducted from the credit card provided.
Check in is after 2pm
Check out is strictly 10am (Late check-outs may be charged at an additional nights accommodation).
Keys that are not returned will be charged to the credit card supplied, at $100.00 each key.
Although much loved, pets are not permitted within the complex.
Apartments must be left in a relatively clean & tidy condition on departure, rubbish and recycling to be removed and placed in the bins in the carpark area. Wash all dishes, cutlery and place back in cupboard’s and remove any sand, shell or driftwood, please return them to the beach to avoid additional cleaning charges.
Any charges will be applied per hour (whole hours) at managements current standard rate. If the apartment is deemed “un-rentable” for any fair reason a standard night accommodation may be charged to the credit card provided
All apartments are non-smoking inside, ashtrays are provided for outside use only If smoking outside, please close the apartment door to prevent smoke entering the property. Any traces of residual smoke inside, or reminisce of butts outside will incur an additional cleaning charge of $200, and any additional costs of cleaning soft furnishings may be added as deemed necessary by management.
Behaviour & Additional Charges
Management reserves the right to evict any person/s from the premises immediately and without notice or refund for any disturbances or unruly behaviour causing disruption to other guests, or in accordance with the conditions stated in the guest registration form at the time of check-in or on acceptance of keys, and as deemed necessary by the manager. If management are called out after normal office hours due to a disturbance or to provide access to an apartment a call out fee of $150.00 will be charged to the account.
Management also reserves the right to charge guest for the following, but not restricted to, all damages and breakages, lost keys, missing items, late departure, extra cleaning, and unpaid expenses. Any additional charges will automatically be charged to the credit card provided on booking.
Only the designated person/s at the time of check-in, are permitted to stay in the apartment/s, any additions to this may be charged the average nightly rate for the duration of the booking, and all occupants may be required to leave the premises.
Changes & Interpretation
We will not be responsible for any interpretation or misunderstanding about the premises booked and our cancellation policy will apply. Terms & Conditions are subject to change without notification.
While individual Apartments can be booked and all efforts of management will be made to maintain the booking for the apartment chosen, management do not guarantee the allocation of any apartment.
8:30am – 5:30pm
39 Lawson St
Byron Bay NSW 2481
Phone: 02 6685 6354
Let us know if you have any questions.